FAQ

Help Center

General
Q: What is 7Pillar?

A: 7Pillar is a holistic training platform that integrates athletic excellence with personal growth. It’s designed to help athletes and coaches build a strong identity, develop high‑impact habits, and optimize performance both on and off the field.

Q: Who is 7Pillar for?

A: 7Pillar is for athletes (of all levels), coaches, teams, and sport organizations who want to elevate their mental, physical, and character development. It’s especially suited for those who see sport as a vehicle for growth in life and those looking for decisive edges to improve their performance.

Q: Why 7Pillar?

A: The name reflects the idea that there are 7 foundational “pillars” necessary for excellence in sport and life (Identity, Mindset, Lifestyle, Relationships, Nutrition, Fitness, and Recovery).

7Pillar Training App
Q: What features are included in the app?

A: Some of the key features include:

- Daily Training (meditations, guided audio sessions, identity/mindset exercises) 
- Courses (in‑depth, interactive masterclass style training courses)
- Community Challenges (challenges for individuals and teams to emphasize the importance of living out the 7 pillars)
- Team Building Curriculum for Coaches (short teaching messages on mindset, leadership, adversity, attitude, etc.) 
- Performance Resources: Digital journals, health & performance protocols, scheduling tools

Q: Are there features “coming soon”?

A: Yes — some features are currently under development, which will be rolled out to users in future updates.

Q: How often is content updated?

A: We deliver fresh daily content through the Daily Meditation. We are constantly working to build new content within the current folders and also new content types as well.A: The name reflects the idea that there are 7 foundational “pillars” necessary for excellence in sport and life (Identity, Mindset, Lifestyle, Relationships, Nutrition, Fitness, and Recovery).

Account, Access & Pricing
Q: How do I sign up/get started?

A: You can visit https://app.7pillar.co/memberships to create a membership. Be sure to choose the correct membership type. After creating your membership, download the app in the Apple App Store or Google Play Store and login in.

Q: What subscription/pricing plans are available?

A: We have membership options for individual athletes or coaches, teams, and then custom options for schools and sport organizations.

Q: Can I cancel anytime?

A: Yes — you can cancel your subscription at any time. Cancellation stops future charges, and you may retain access through the end of your paid period.A: We deliver fresh daily content through the Daily Meditation. We are constantly working to build new content within the current folders and also new content types as well.A: The name reflects the idea that there are 7 foundational “pillars” necessary for excellence in sport and life (Identity, Mindset, Lifestyle, Relationships, Nutrition, Fitness, and Recovery).

Q: What’s your refund policy?

A: (Customize based on your terms)

Example answer: We offer a 30‑day money‑back guarantee if you’re not satisfied. Please contact info@7pillar.co to request a refund.

Usage & Support
Q: How do I use the daily training/meditations?

A: Navigate to the “Daily Training” section in the app. Each day you’ll receive a guided prompt, reflection question, or meditation. It’s meant to be done regularly (daily) to build habit and identity reinforcement.

Q: Can I track my progress or journal?

A: Yes — the app includes a Digital Journal where you can log reflections, insights, and track your growth.

Q: Are there coach/team features?

A: Yes — for coaches, we include Team Building Curriculum content (short teaching messages) and a dashboard to easily invite and communicate with your team.

Q: What kind of devices/platforms does 7Pillar support?

A: 7Pillar is available on iOS and Android mobile platforms. We also have a web version for desktop access.

Q: How do I get help/support if something’s not working?

A: You can contact our support team via the “Email Support” section in the settings on the app, or email us at info@7pillar.co. Please include your username/account email and a description of the issue.

Security & Data
Q: How is my data handled?

A: We take your privacy seriously. Your personal information is never disclosed to third parties without your consent. We use industry practices to secure data.

Q: Can I export my data/information from the app?

A: At this time, data export is not available. You may, however, request to permanently delete your account and all associated data at any time. To do so, please contact our support team or use the Delete Account option within your account settings.

Q: What happens if I lose access to my device or uninstall the app?

A: As long as you log in with the same account, your progress, data, journal entries, and subscription will be preserved on our servers.

General & Miscellaneous
Q: What makes 7Pillar different from standard training or mindset apps?

A: 7Pillar is intentionally built to combine training for your mind, body, and spirit. We are passionate about excellence in sport and life, providing you with everything you need to grow and succeed in all areas of life. We have also designed 7Pillar with decades of personal experience as professional athletes.

Q: Can I suggest features or content?

A: Absolutely — we welcome feedback. If you have ideas for courses, topics, or features, please reach out to us at info@7pillar.co.

Q: Will 7Pillar work for non‑athletes/people outside sports?

A: While our design is centered around athletes and coaches, many of the mindset, identity, and habit‑forming principles are still valuable for anyone seeking growth in their career and life. We currently have teachers, firefighters, moms, and others from all walks of life training on our platform.

Get In Touch
Contact our support team and with any questions or queries you may have.
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